Category: Community Written by AJ Williams, Chronicle Web Editor
Grocer will hire 2,000 associates during next 18 months
On a corporate level, Kroger invested more than $380 million in capital improvements within the state of Michigan during the past five years and plans to continue its pattern of aggressive growth. The Kroger Co. of Michigan will invest $110 million within the state during 2013 and will hire 2,000 new associates in the next 18 months to meet expanding needs.
During its annual meeting of shareholders last week, Kroger Chairman and Chief Executive Officer David B. Dillon credited dedicated associates and the company’s Customer First strategy with spurring Kroger’s continuing growth. In 2012, Kroger’s total sales increased to $96.8 billion or 7.1 percent compared with the prior fiscal year. This performance resulted in an industry-leading 38 consecutive quarters of positive identical sales growth.
“Kroger’s performance is the result of our associates’ hard work and commitment to making each day better for our customers,” said Jayne Homco, president of The Kroger Co. of Michigan. “Our unique value offering of better service, great products, an enjoyable shopping experience and low prices continues to resonate with a full range of shoppers.”
Kroger’s capital investments—excluding acquisitions and purchases of leased facilities—totaled $2 billion on a national level during 2012.
“Our customers have come to expect a high level of service and we must have the work- force in place to continue to meet their specific needs,” Homco said. “New associates will work for the largest traditional grocery retailer in the United States, with more than 17,000 associates here in Michigan. Our associates also enjoy the sense of permanency inherent to a company that has been in business 130 years.”
About 90 percent of the new Kroger positions are part-time and include jobs in each department within Michigan Kroger stores. All hourly associates are hired as part-time per The Collective Bargaining Agreements (CBA), although individuals have the opportunity to work into full-time jobs.
“Kroger has historically hired many part-time associates, including high school and college students, mothers and senior citizens,” Homco said. “One of the benefits of working at Kroger is our extremely flexible hours, which provide associates the opportunity to plan around school or children’s schedules.”
She added that Kroger will also hire 85 or more full-time salaried store management associates during the next 18 months.
Benefits and wages
Kroger offers associates highly competitive wages plus an attractive benefits package, including healthcare options. The grocer also offers in-store discounts, price breaks on products and programs available outside of Kroger, training opportunities and contests.
According to Homco, the opportunity to grow professionally attracts many prospective associates to Kroger, with the grocer recognized for its commitment to promote from within the company. Many members of Kroger’s management team—including Homco—started with the company in entry level positions, such as baggers.
Chris Brown, retail operations manager for the Michigan Division, began as a part-time cashier in Okemos, Michigan.
“When I hired in, I had no plans of making Kroger my career choice,” Brown said. “But I was fortunate that my store manager saw my potential and encouraged me to do more with Kroger by entering the management training program once I graduated from college.”
Brown has held numerous other positions with Kroger during his career, including store manager; assistant operations manager for the Michigan Division; corporate manager, retail operations at Kroger’s general office in Cincinnati; and Michigan Division District Manager.
“I would absolutely recommend Kroger as a place to work—whether individuals are interested in full- or part-time employment,” Brown said. “The people at all levels of our organization have proven to be extremely caring and open to helping associates succeed. Kroger is truly a company that is passionate about its people.”
Nationally, Kroger plans to build, expand or relocate 45 to 50 supermarkets compared to 44 in 2012. In Michigan, Kroger will remodel, expand or open a number of stores over the next two years, including a new 88,000-square-foot store in Commerce in November and a 114,000-square-foot store in Hayes Twp. in January, 2014.
“We will need trained and enthusiastic associates to work at and provide support for these locations, which is why we are expanding our workforce so significantly within the next year-and-a-half,” Homco said.
Employment opportunities with The Kroger Co. of Michigan are posted on www.kroger.com and www.careerbuilder.com. A number of Kroger stores offer kiosks where prospective associates can access employment details.
Last Updated on Monday, 08 July 2013 15:36
Category: Community Written by Forbes.com
Why do merchants sometimes ask us for our ZIP code when we buy something?
I recently visited the Mob Museum in Las Vegas, an interesting addition to Sin City’s attractions. I paid my admission with a credit card, prompting the museum ticket seller to ask me: “What’s your ZIP code?”
When I paused for a moment, she added: “It’s for marketing purposes.”
As much as I had heard good things about the museum, I was unlikely to return soon as I live far from Las Vegas, so I was not anxious to receive subsequent marketing. She said it was okay not to give the ZIP code, and then addressed me by name in wishing me a good visit.
Jo Anna Davis remembers one ZIP code request that did not end well. A California victim of domestic violence who works at a group to help other victims, she guards her privacy carefully. Over the years she became a loyal customer of Ulta, the beauty care company. On one occasion she purchased a skin care kit which caused an unpleasant reaction. She brought the kit back to the store for a refund, and the clerk asked for Davis’ ZIP code to process the transaction.
Concerned about her privacy, she declined to provide the information, prompting the clerk to remark that no one had ever refused before. The clerk called the manager, who showed irritation. Davis asked for her receipt back, the manager refused, so she took it herself. An argument ensued. The manager locked the store’s door and demanded it back. “It was absolutely insane. I’m sure I looked rather crazy myself,” Davis says. Continue To Forbes...
Last Updated on Monday, 08 July 2013 10:30
Category: Community Written by Huffington Post
A high-end boutique with an in-house juice bar might seem like a surprising fit for Detroit -- even a risky venture. But people came out in droves last weekend to eye Shinola's American-made watches, bicycles and leather goods, with more than 2,000 visiting the new brand's flagship store during Thursday night's preview and the following first three days.
As attendees of the preview event kicked the tires of the sleek bicycles, witnessed a jit performance by a local dance troupe and drank juice and adult beverages, Creative Director Daniel Caudill was besieged by well-wishers. Maybe customers were swayed by the space: the artfully arranged, light-filled space on Canfield Street in Midtown seems designed to hold more than just serious shoppers.
"We want people to come in, sit down, touch the leather, try on the watch, be a part of the brand and feel comfortable," Caudill said. "This is a place where you can touch product and hang out. Not just buy a watch, buy the right watch for you." Continue to HuffPost...
Last Updated on Monday, 08 July 2013 09:02
Category: Community Written by AJ Williams, Chronicle Web Editor
Michigan residents have until Monday to register to vote in the Aug. 6 election.
To register, applicants must be at least 18 years old by Election Day and be U.S. citizens. They also must be residents of Michigan and of the city or township in which they wish to register.
Voters can register by mail or in person at their county, city or township clerk's office or by visiting any secretary of state branch.
Voting is your right, so be sure that you are registered to vote in the upcoming elections on August 6th.
Last Updated on Monday, 08 July 2013 09:11
Category: Community Written by WDIV
Our Morning Cam takes you for a ride along I-94, where crews are planning to shut down lanes as part of a road project.
Last Updated on Monday, 08 July 2013 08:55
Digital Daily Signup
Sign up now for the Michigan Chronicle Digital Daily newsletter!